How to make an appointment
Before contacting us, please consider the following.
Check it's not an emergency.
Call 111 or 999 for urgent medical help if you have any of these as your request will not be seen immediately.
- Crushing chest pain and tightness
- New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
- Severe difficulty breathing
- Heavy bleeding that won't stop
- Severe injuries
- Feeling suicidal, wanting to harm yourself, or others.
URGENT APPOINTMENTS
If you need to be seen urgently, please telephone or come into the surgery straight away. You will be offered an appointment the same day, but it may not be with the clinician of your choice.
Children 16 years and younger will be see on the same day.
Appointments can be made either by calling in to the surgery between 8.30am - 6.30pm or by telephoning the surgery between 8.00am and 6.30pm Monday to Friday. Appointments are available Monday to Friday 8.00am – 6.00pm..
- Telephones lines open at 8.00am for emergency advice
- Telephones lines & surgery doors open at 8.30am for appointment requests
Call the surgery - 01824 702255
We will ask you questions about why you need an appointment and will sometimes direct you to an alternative healthcare practitioner – this may be a pharmacist, dentist, optician, or other local service.
NON-URGENT APPOINTMENTS
You may book with a clinician of choice up to 4 weeks in advance. However, note that clinicians are sometimes away, which will impact the number of appointments available.
MINOR ILLNESS
You may also be seen in person or remotely by our Practice Nurse, Laura, who can treat minor illnesses such as: colds, coughs, sore throat, earache/blocked ears, chest infection, hay fever, urinary tract infections, emergency contraception, thrush, bacterial vaginosis.
TELEPHONE CONSULTATIONS
Patients do not need to see a doctor for all illnesses or enquiries and therefore we offer telephone consultation with a clinician. You will be given an approximate time when the doctor will telephone you to discuss.
HOME VISITS
A Home Visit is provided when a patient who is house bound and unable to attend the surgery, or a resident in a care/nursing home are too unwell to attend the surgery.
OUT OF HOURS
Should you need to access to a doctor outside of surgery hours, please call NHS 111